Name: Shannon
Role: Senior Service Manager
What do you enjoy most about your role?
I enjoy making a difference to people's lives and seeing positive outcomes by improving their independence. I also enjoy supporting staff and growing their confidence.What matters most in good support?
Communication matters the most in good support - supporting people to communicate, whether that is through spoken word, sign, or pictures. It is important to communicate effectively to be able to understand what matters the most.Bio:
Shannon has worked in the care sector for over 12 years and joined Independent Lifestyles in 2017. As a Senior Service Manager, she is passionate about supporting people to achieve greater independence and ensuring every individual receives high-quality, person-centred support that reflects their own goals and aspirations.
