Independent Lifestyles LLP
Our contact details can be found below
CURRENT COVID STATUS
Independent Lifestyles take the welfare of you and your family members very seriously and we fully understand the concerns many people are having in the current situation with the COVID-19 Pandemic.
We are working to the most up to date Public Health England guidance and closely following Government updates and guidelines. We appreciate that this is a fast changing and developing situation.
Services will not be open to receiving non-essential visitors unless there are truly exceptional circumstances and arrangements would then need to be agreed
This is to protect and shield your loved ones and we hope that you will be reassured although none the less saddened by this.
We are taking part in online initiatives and keeping customer and staff spirits up! The customers have adjusted incredibly well despite these challenging times. Staff teams continue to show resilience and commitment. We are supporting our staff teams to work with our customers with in house resources being fully utilised.
We will facilitate Skype calls, or equivalent, with your relative as frequently as you would like where it is possible to do so – please liaise with the service manager or staff for this to be arranged.
We would like to assure you that we have updated our contingency plans in line with the Government position and are working hard to ensure that your relatives remain safe and well. We will continue to review contingency plans as and when Government advice changes.