Data Protection Policy Statement

1.1 Independent Lifestyles Support Agency believes that all records required for the protection of customers, its employees, and for the effective and efficient running of Independent Lifestyles Support Agency should be collected, maintained and kept according to the Data Protection Act 1998 and General Data Protection Regulations (GDPR) 2018. Independent Lifestyles Support Agency adheres fully to the Guidance about Compliance: Fundamental Standards of Quality and Safety (Health and social Care act 2008) which relates to the extent to which the rights and best interests of customers are safeguarded by the agency keeping accurate and up-to-date records.

1.2 Independent Lifestyles Support Agency is registered under the Data Protection Act 1998 and all storage and processing of personal data held in manual records and on computers in Independent Lifestyles Support Agency comply with the Act and GDPR.

1.3 Under the Data Protection Act 1998, Independent Lifestyles Support Agency should have a nominated data user/data controller. The data user/data controller for Independent Lifestyles Support Agency is the Administrator, Donna Hawes.

General Data Protection regulations 2018 (formerly Data Protection Act 1998)

2.1 The above act was introduced to regulate personal data held either on computer or within a manual filing system. As an employer and service provider it is our responsibility to ensure that the documentation held is relevant, accurate and where necessary, kept up to date. Any data held shall be processed fairly and lawfully and in accordance with the rights of data subjects under the Act. As a customer or employee, you will have the right to be told what personal data about you is being processed and how your data is being stored and managed. You will also have the right to be informed of the source of the data and to whom it may be disclosed.

We are not obliged to supply this information unless you make a written request and for such requests, a fee will be payable.

2.2 Article 5 of the GDPR requires that personal data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Training

2.1 All new staff will read the policies on ‘data protection’ and ‘confidentiality’ as part of their induction process. Training in the correct method for entering information in customers’ records is given to all care staff. The nominated data user/data controller for Independent Lifestyles Support Agency is trained appropriately in the Data Protection Act 1998. All staff who need to use the computer system are thoroughly trained in its use.

Declaration:

Date of Review: May 2019

Policy review officer: Vanessa Evans – Head of Business

"Promoting independence for all"