1.1 Independent Lifestyles Support Agency believes that all records required for the protection of customers, its employees, and for the effective and efficient running of Independent Lifestyles Support Agency should be collected, maintained and kept according to the Data Protection Act 1998 and General Data Protection Regulations (GDPR) 2018. Independent Lifestyles Support Agency adheres fully to the Guidance about Compliance: Fundamental Standards of Quality and Safety (Health and social Care act 2008) which relates to the extent to which the rights and best interests of customers are safeguarded by the agency keeping accurate and up-to-date records.
1.2 Independent Lifestyles Support Agency is registered under the Data Protection Act 1998 and all storage and processing of personal data held in manual records and on computers in Independent Lifestyles Support Agency comply with the Act and GDPR.
1.3 Under the Data Protection Act 1998, Independent Lifestyles Support Agency should have a nominated data user/data controller. The data user/data controller for Independent Lifestyles Support Agency is the Administrator, Donna Hawes.
2.1 The above act was introduced to regulate personal data held either on computer or within a manual filing system. As an employer and service provider it is our responsibility to ensure that the documentation held is relevant, accurate and where necessary, kept up to date. Any data held shall be processed fairly and lawfully and in accordance with the rights of data subjects under the Act. As a customer or employee, you will have the right to be told what personal data about you is being processed and how your data is being stored and managed. You will also have the right to be informed of the source of the data and to whom it may be disclosed.
We are not obliged to supply this information unless you make a written request and for such requests, a fee will be payable.
2.2 Article 5 of the GDPR requires that personal data shall be:
2.1 All new staff will read the policies on ‘data protection’ and ‘confidentiality’ as part of their induction process. Training in the correct method for entering information in customers’ records is given to all care staff. The nominated data user/data controller for Independent Lifestyles Support Agency is trained appropriately in the Data Protection Act 1998. All staff who need to use the computer system are thoroughly trained in its use.
Date of Review: May 2019
Policy review officer: Vanessa Evans – Head of Business